Popular virtual gaming platform Roblox has announced that it is finally getting back to normal after a three-day outage.
Roblox service was restored on Sunday night after the outage left millions of online platform players without access to their games.
âWe have identified the root cause and the solution. We’re working to get things back on track and we’ll keep you updated throughout the day, âRoblox said in a tweet on Sunday.
Roblox has over 200 million players per month who are used by two-thirds of children aged 9 to 12 in the United States.
At this time, the company has not provided any details as to why the platform went down. Some users have suggested that the issue may have been related to a promotional partnership with Chipotle that was launched shortly before Roblox hit tampons.
However, a blog post by David Baszucki, founder and CEO of Roblox, explained that the outage was caused by several factors combined.
âA central system of our infrastructure has been overwhelmed. Caused by a subtle bug in our backend service communications while under heavy load. This was not due to a spike in external traffic or any particular experience. Rather, the failure was caused by the growth in the number of servers in our data centers. The result was that most of Roblox’s services were unable to communicate and deploy effectively, ânoted Baszucki.
The company reported revenue of $ 588.7 million in the first nine months of 2020, an increase of 68% from the same period in 2019.
Roblox went public via a direct listing in March and said in its prospectus that its users have spent an average of 2.6 hours per day on the platform over the past year.
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